Automation Queue, Logs, and Statistics
Automations
Monitor contacts moving through a workflow and diagnose delays.
Open an automation to review its queue and statistics.
When a contact appears stuck
- Confirm the automation is active.
- Confirm the contact met the trigger after activation.
- Review wait steps and their due time.
- Verify the automation email template still exists.
- Check SMTP delivery and WordPress cron.
- Review condition values and spelling.
Virfice processes scheduled work through WordPress cron, so low-traffic sites may need a real server cron request to run reliably.