How to Fix Contact Form 7 Error in 3 Easy Steps

You create contact forms to make communication with your audience easier. Whether you create forms with Contact Form 7 or other popular contact form plugins on WordPress, you may also run into some problems like “There was an error trying to send your message. Please try again later”. Don’t worry; today, we will show you how to solve this Contact Form 7 error.

For about a week, we have not received any emails from our contact form. I was thinking, “are people losing their interest in contacting us? It did not take long to test whether our contact form is working properly. I checked our contact form settings, cross-matched shortcodes, Everything was ok, yet we were not getting emails. When I tried to send a message via our contact form, I found “There was an error trying to send your message. Please try again later.” error.

Note: If you don’t want to read all the nitty-gritty and just want the fix, please click on “How to Fix Contact Form 7 Error on WordPress” and follow the steps.

Why Emails Aren’t Sent on Contact Form 7

Contact Form 7 error is a very common issue in WordPress. This could mostly happen due to the improper configuration of your hosting server, which uses PHP as Mailer. Email service provides useful tools to prevent email spamming. Upon failing to pass the test, your WordPress site’s contact form encounters this error. The best way to handle Contact Form 7 error is to use SMTP for sending emails on WordPress.

What Is SMTP?

Simple Mail Transfer Protocol, aka SMTP, is a standard communication protocol to transfer emails over the internet. Using SMTP over the PHP mail() function gives your proper authentication and ensures that your emails are delivered. The SMTP moves emails on and across networks. It works with the Mail Transfer Agent (MTA) to send your emails to the right computer and email inbox.

SMTP directs how emails move from one computer’s MTA to an MTA on another computer or more. The message can move in steps from the computer to its destination. Simple Mail Transfer Protocol aka SMTP is doing its job at every step of the way.

How to Fix Contact Form 7 Error on WordPress

This problem needs immediate attention. We got rid of this Contact Form 7 error message finally.  Now, Let me show you how to fix your Contact Form 7 error. We will solve this in 3 simple steps with the WP Mail SMTP plugin. This plugin has been used on more than 1 million WordPress sites so far. So, let’s get started.

Step 1: Install and Activate WP Mail SMTP Plugin

WP Mail SMTP plugin

Step 2: Go to Mailer on WP Mail SMTP Plugin’s Settings

Go to Dashboard > WP Mail SMTP > Settings then scroll down to the Mailer section. You can see PHP is selected as default mailer. You have to select a mailer that you are using. If you are not using none of the available ones select Other SMTP.

WP Mail SMTP plugin's settings

Step 3: Input SMTP Details to Fix Contact Form 7 Error

After you have selected Other SMTP as your mailer, you will find a form just like the image below. Collect all the required information and place them in the respective input fields. And finally, save all by hitting the button “Save Settings” at the bottom. 

Fix not sending emails on contact form

Where to Get SMTP Details

Now that you know the process of fixing SMTP errors on your contact form. The question is where to get the SMTP details (SMTP Host, SMTP Host, SMTP Username, And SMTP Password). Well if you are using cPanel, there’s a way to get these details easily. Go to cPanel > Email Accounts, you will find all of the email accounts in a single place. 

Now click on “Connect Devices” on the left of the emails you want the details of.

email account on cPanel

On the very next page, you will find the details under Mail Client Manual Settings just like the image below

Email account details

SMTP Details for Public SMTP Servers

If you are using any public SMTP server like Gmail, Yahoo, or Hotmail, you need to know their SMTP details to fix Contact Form 7 error. Here’s a list of the configuration details for them. 

SMTP Details for Gmail

  • SMTP Host: smtp.gmail.com
  • Type of Encryption: TLS
  • SMTP Port: 587
  • SMTP Username: Your email address
  • SMTP Password: Your email password

SMTP Details for Yahoo Mail

  • SMTP Host: smtp.mail.yahoo.com
  • Type of Encryption: SSL
  • SMTP Port: 465
  • SMTP Username: Your email address
  • SMTP Password: Your email password

SMTP Details for Hotmail

  • SMTP Host: smtp.live.com
  • Type of Encryption: TLS
  • SMTP Port: 587
  • SMTP Username: Your email address
  • SMTP Password: Your email password

SMTP Details for Outlook

  • SMTP Host: smtp.office365.com
  • Type of Encryption: TLS
  • SMTP Port: 587
  • SMTP Username: Your email address
  • SMTP Password: Your email password

If you have placed all of the required details in the right place, you should now see the success message “Thank you for your message. It has been sent.” instead of “There was an error trying to send your message. Please try again later.” Contact Form 7 error. It worked for us. We hope if you follow the process carefully, it will work for you too. Enjoy happy communication with your audience. 

If you are continuously facing problems with your contact form or want some advanced forms on your site, go through our collection of best WordPress contact form plugins and find the one that meets your needs.

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